
Get used to this screen
So I’ve been a TiVo user for most of the last decade, recently retiring my old Series 2 boxes and picking up a
Premiere. It’s got a lot of good things going for it but has some strange polish problems too, like why do some of the menus still show up in the old 4:3 format lose the channel preview window? It seems like half of the old interface has been updated to take advantage of the widescreen TVs which is strange since anyone who owns a modern TiVo is going to have a widescreen TV.
All that aside what is really terrible about TiVo right now is their iPhone app. It is rife with show stopper bugs and hasn’t been updated in three months, v1.5(3148) as of this writing. I can crash it every time on my iPhone 3GS by:
- Select my DVR (Vercingetorix)
- Choose “More …”
- Choose Selected DVR
- Click More (aka the Back button)
- Click Season Pass Manager…Problem Occured!

But You're Connected to a TiVo Premiere!
Well that is super fun, also notice in the screencaps that My Shows has an “X” icon on it. Even though the app is connected to a TiVo Premiere, trying to select advanced options like scheduling recordings or browsing recorded content produces the “Season Pass Manager” warning.
Other strange problems include the Setup: Select a DVR window posted below. It is trying to give some kind of instructions but they are cut off by an ellipsis, and there is no landscape mode or any other way to display the hidden words. Also it notes my TiVo Premiere is “Not Complete”, whatever that means. Clicking on my TiVo takes me into the TiVo app, where all the aforementioned errors occur, and doesn’t mention anything about “Completing” what is “Not Complete.”
Effectively these problems make the TiVo app a glorified TV Guide program. You can’t browse recordings, can’t schedule recordings and can’t see what is going to be recorded (the To Do List).

Instructions cut off, and what is "Not Complete"?
Unfortunately for it’s customers TiVo, which has been on
deathwatch since at least 2005, has mastered the art of doing the absolute bare minimum to keep themselves alive. I’m not entirely sure why I continue to love TiVo so much, maybe I’m nostalgic for the early days when they were all about the user, before the giant
price hikes (2006 version)…and the giant
price hikes (2011 version). Sort of like the feeling people had for Netflix until recently with the
Qwikster and their own giant
price hike debacles. You felt like Netflix was on your side, battling against the movie studios and their astronomical pricing for content, movie tickets and DVDs.
Those days are past us now and Netflix joins TiVo as Just Another Corporation. Today, at least for me, Google may be the last company where I feel they truly care about the user. They’ve had their own gaffs and shortcomings but I’ve never felt like they put the screws to me like TiVo, Netflix or any of a hundred other corporations have.